Money Back Guarantee

Last revised: 25/10/2010

Complete satisfaction or your money back!

  1. JustHostMe Ltd is committed to delivering you a high quality, unforgettable hosting experience. We believe we can do so by delivering excellent value, keeping things fast and simple, and understanding that our real value to you is our ability to take away the complexities of the web so that you can focus on growing your business.
  2. As a show of our commitment, we now offer a 45 day money back guarantee (subject to our terms and conditions) on our personal hosting, reseller hosting, business hosting and virtual private server hosting plans. If you are dissatisfied with our service for any reason or do not feel we have lived up to our commitment, cancel within the first 45 days of the activation of your account and we will give you a full refund on your hosting fees. No questions asked.
  3. This guarantee only applies to hosting fees. It doesn't apply to administrative fees, add-ons purchased after or at the time of order, domain registration / renewal fees, fees that we incur on your behalf such as third party licenses (eg cPanel and Fantastico) or pre-funded fees eg where you voluntarily credit your account.
  4. Only first-time accounts are eligible for a refund. So if you've had a previous account with us, you will not be eligible for a refund. To claim on this guarantee, you must contact us by the means specified on the contact us page of our web site.